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Garland Launches CodeRED Emergency Notification System
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*To register click on the graphic above or the link below.
In the case of an emergency or urgent notification, the City of Garland now has the capability to notify residents via the telephone through a new tool called CodeRED. The system is geographical-based and allows the City to alert citizens based on their location and telephone numbers. A pre-recorded message tell a live person or an answering machine about the specific situation and if any action is necessary.
How does CodeRED work?
CodeRED delivers the message desired through a high-speed telephone calling system to a phone number registered in the system. City staff will select a “call area” and the phone numbers will be matched up electronically to the addresses. A pre-recorded message will be sent out via the telephone with information about the situation and instructions.
You will see the phone number 999-911-9999 appear on your caller id.
What do I do if I receive a CodeRED message?
Listen Carefully
Follow Instructions
Don’t hang up until the message is complete
Do NOT call 9-1-1 unless instructed to do so
When will the CodeRED system be used?
The system will be used when an emergency situation arises affecting the citizens of Garland. Examples include but not limited to: a Silver/Amber Alert in Garland, flooding in a specific area, utility outage, chemical spill or hazardous waste problem, gas leak, or an evacuation notice. You will only receive a message if you are in the area impacted or it is a city-wide notification. You will see the phone number 999-911-9999 on your caller ID.
How do I make sure that I am notified?
Initially, the City will use telephone company records to create its notification list. However, residents should not assume they are in the system. You should register online, particularly if you have moved or changed your phone number in the last year or if you prefer to be contacted on your cell or business phone.
Click here to register>>
Registration is also available by calling 972-205-2828 during normal business hours. You will need to provide your first and last name, physical street address (no P.O. Boxes), city, state, zip code, primary phone number and alternate phone numbers.
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